Health Data Management covers the HIMSS17 education session given by Versus client Dan Hamilton, COO of Nor-Lea Hospital District. Dan shared how Nor-Lea Medical Clinic turned around two-hour wait times and other operational issues using data derived from the Versus RTLS.
Versus in the News
Patient satisfaction is an important factor in value-based care, but it’s also an indicator of the operational efficiency of your clinic. Dr. Tom Schwieterman MD, MBA and Vice President of Clinical Affairs/Chief Medical Officer at Midmark Corporation, breaks down the metrics of patient satisfaction, particularly patient flow, and how they can be captured and measured with RTLS.
Kim Barnhardt, MBA, MHA, BS, RN, CPSO and Manager of Clinical Consulting & Education at Versus, is a passionate advocate for RTLS technology. As a nurse, she’s especially sensitive to the prevalence of workplace violence in healthcare. Here, she highlights how hospitals can improve staff and patient safety by enhancing their existing nurse call system with RTLS.
The October issue of MGMA Connection magazine features an insightful article from one of our clients who shares how eliminating the waiting room has created a better experience for patients and allowed doctors to be more productive.
Dan Hamilton, COO of Nor-Lea Hospital District, tried everything to improve the long wait times in the hospital’s medical clinic. Books on patient flow and customer service. Six Sigma and the Baldrige program. Yet, nothing he tried made a dent. Until he began using Versus Advantages™ Clinic to diagnose workflow snags.